Grailzee Reviews & Stories

As a cop I trust no one and I constantly investigate fraud and scams. After much vetting and research I bought a Starbucks here after going through the verification process. I got what I paid for and it was as described. The sales rep did a great job assisting in post auction negotiations which solidified the deal. The rest of the process was excellent, the emails and text messages with round the clock updates were peace of mind. I am very happy with this company and will be back. You can buy with confidence, I suggest going with pro dealers and sellers with multiple sales and excellent reviews. Third party verification is a bonus. They even offer appraisal letters.

I’ve been a consistent buyer for one year. I seldom purchase anywhere else. Safe secure and fast transactions from auction end, authentication to shipment. When I had the rare issue with a posting it was resolved quickly and to my satisfaction. Averaged one purchase per month and all have been completed professionally. Grailzee is my official auction platform and with the volume no need to go anywhere else. Thank you Mark and Michael.

A book was written about the customer service my old company provided. Grailzee has it figured out too. It was an easy, transparent process with excellent communication and follow-up by their team.

I purchased a Tudor Black Bay 58 from a private seller on the site. The process was easy and well-described with no surprises and the fact that each watch gets independently inspected (with an authentication report) gives you confidence. Will use them again for sure.

Easy and transparent process. Everything went smoothly and as promised. Would absolutely use again.

The process was highly defined, great communication throughout from the Seller and Grailzee. Would definitely recommend and will go here first in the future for buying or selling!

The customer service is just TOP CLASS. You just message their agent and everything gets done for you, no emailing back and forth, no putting on hold etc. The listing process feels like an entire team of experts are crafting the listing for you to make sure it looks the best and is representative of your product.

Had a great experience. They walked me through the process. Won the auction on a Sunday and had my watch on Tuesday. Appreciate how each watch is authenticated. Very quick and easy transaction from a trusted source.

Only way to buy a high-end timepiece from a distance. I'm super impressed with their platform and their model.

It was a remarkably easy process from start to finish. I liked the escrow process to protect each party. We had a minor issue with the wire transfer details and the team helped keep the transaction moving. Very good communication from the customer support team which was very fast when questions were sent. I was nervous as this was my first transaction but the whole thing went smoother than I hoped.

Smooth process coming to a price Grailzee called me immediately after winning to discus next steps…bennison is Authenticator looks over the watch trusted source…would use again

Very professional, excellent service.Truly, the best place to buy a watch.